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Hospital Site Visits

Experience Value-Based Healthcare in Action

Enhance your conference experience with an exclusive behind-the-scenes look at some of Canada’s most innovative healthcare organizations.

Hospital site visits offer delegates the opportunity to visit leading healthcare institutions and learn directly from the clinicians, researchers, operational leaders, and patient partners driving healthcare transformation.

Why should I go?

See Value-Based Healthcare in Practice

Explore how leading healthcare organizations are implementing outcomes measurement, patient partnership, and continuous improvement across diverse clinical settings.

Learn from Healthcare Innovators

Meet clinicians, operational leaders, researchers, and patient partners who are transforming healthcare delivery across Canada.

Experience Real-World Applications

See how organizations are using PROMs, PREMs, artificial intelligence, integrated care pathways, digital health technologies, and data-driven decision-making to improve outcomes that matter most to patients.

Build Meaningful Connections

Network with fellow conference delegates and healthcare leaders in a small-group learning environment while gaining practical insights that can be applied within your own organization.

ICHOM Members receive priority access to hospital site visit registration before general conference delegates.

Site visits have limited capacity and many reach full capacity quickly. Becoming an ICHOM Member gives you the best opportunity to secure your preferred visit, alongside year-round benefits including conference discounts, networking opportunities, and exclusive educational content.

Not yet a member?

Become an ICHOM Member before registering for the conference to receive priority booking access.

Become a Member

Before You Register

  • Capacity is limited for all site visits
  • Advance registration is required
  • Site visits are available exclusively to registered ICHOM Conference delegates
  • Delegates are responsible for arranging their own transportation to and from the hospital site.
  • Final arrival instructions will be shared shortly before your selected visit

Choose Your Site Visit

CHU de Québec–Université Laval Integrated Cancer Center

Sunday 6 December
09:00–12:00

Quebec City, Quebec

Discover how one of Canada’s largest academic health systems is accelerating value-based healthcare through integrated governance, outcomes measurement, and care pathway redesign. Visitors will learn about the organization’s Value Office and tour its innovative Integrated Cancer Center.

Highlights

  • Value Office
  • PROMs and PREMs implementation
  • Clinical governance and CIÉTOC
  • Outcomes-focused care pathways
  • Integrated Cancer Center design
  • VBHC implementation projects

View Site Visit Details

CHEO (Children’s Hospital of Eastern Ontario)

Sunday 6 December
11:30–15:00

Ottawa, Ontario

CHEO is building a learning health system that uses data, outcomes measurement, and continuous improvement to transform child health services. Participants will explore innovative approaches to mental health, diabetes care, integrated care delivery, and performance measurement.

Highlights

  • Integrated Complex Non-Acute Care
  • Mental Health outcomes measurement
  • Diabetes outcomes benchmarking
  • Learning health system initiatives
  • Data-driven improvement
  • Sustainability innovation

View Site Visit Details

Jewish General Hospital

Monday 7 December
08:00–16:00

Montreal, Quebec

A leader in healthcare innovation and digital transformation, the Jewish General Hospital is redefining how care is delivered across the continuum. Participants will explore the Connected Health Record, Hospital-at-Home program, Command Centre, and OROT Innovation Hub while learning how technology, data, and interdisciplinary collaboration are improving patient outcomes and operational efficiency.

Highlights

  • Connected Health Record (CHR)
  • Hospital-at-Home
  • Command Centre
  • Emergency Care Innovation
  • Segal Cancer Centre
  • OROT Innovation Hub
  • Long-Term Care Innovation
  • Geriatric Rehabilitation & DURAgym

View Site Visit Details

CHUM (Centre hospitalier de l’Université de Montréal)

Monday 7 December
09:00–12:00

Montreal, Quebec

One of Canada’s largest academic health centers, CHUM has embedded value-based healthcare into its strategic approach to care delivery. Through patient partnership, outcomes measurement, pathway redesign, and digital innovation, CHUM is advancing healthcare transformation across multiple clinical areas.

Highlights

  • Patient Partnership at CHUM
  • PROMs and PREMs implementation
  • Oncology outcomes measurement
  • Liver Transplant Program
  • Transplant-Action Connectée (TAC)
  • Artificial intelligence and digital transformation

View Site Visit Details

CHU Sainte-Justine

Monday 7 December
09:15–14:00

Montreal, Quebec

Canada’s largest mother-and-child university health center and one of North America’s leading pediatric institutions, CHU Sainte-Justine demonstrates how value-based healthcare can be embedded throughout an organization to improve outcomes, patient experience, and system performance.

Highlights

  • Pediatric value-based healthcare implementation
  • Patient and family partnership
  • Hematology-Oncology
  • Simulation Center
  • Pediatric Intensive Care Unit
  • Research Center
  • Continuous quality improvement initiatives

View Site Visit Details

What to Expect

Each site visit includes opportunities to:

  • Tour the hospital or clinical facilities
  • Learn about Value-Based Healthcare implementation
  • Meet healthcare leaders and clinical teams
  • Ask questions during interactive discussions
  • Exchange ideas with fellow delegates

Frequently Asked Questions

Who can attend?

Only registered ICHOM Conference delegates.

Do I need to register separately?

Yes. Hospital site visits require advance booking.

Is transportation included?

Delegates are responsible for arranging their own transportation to and from the hospital site.

Can I attend more than one site visit?

No, you can only attend one site visit.

What happens if a visit is full?

Places are allocated on a first-come, first-served basis. ICHOM Members receive priority access before general registration opens. If a site visit is full, ICHOM will create a waiting list.

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St.Antonius Hospital Travel

Sign-ups for hospital site visits open on Monday 12 August 2024.

Sign-ups for hospital site visits open on Monday 12 August 2024.

  • Conference
    • Speakers
    • Agenda
    • Themes
    • Conference Advisory Committee
    • Michael E. Porter Lectureship and Rising Star Award 2026
  • Site Visits
  • Patient Access
    • Patient Scholarship Fund
    • The Role of the Patient at ICHOM 2026
  • Sponsor
    • Sponsors
  • Abstracts
  • Become a Member
  • Register