Managing healthcare services in the current environment requires a very fluid approach.
Treatment for non-COVID related healthcare has been de-prioritised during this period and leaders have had to take a crisis management position.
In the wake of COVID-19, there will be profound and long-lasting impacts on healthcare delivery. Providers will have high volumes of backlog to pick up and may need to reset the system and do things differently.
What does a value based approach to leadership and healthcare delivery mean and how have healthcare leaders been preserving the value thought through this time?
Why is outcomes measurement so critical and how have healthcare leaders prioritised PROMs capture through the pandemic? What innovations in PROMs capture have been employed? What about PREMs?
Dr Sally Lewis, Clinical Director at NHS Wales
Dr Brian Donley, CEO at Cleveland Clinic London
Dr Andrea Pusic, Co-Director, Patient-Reported Outcomes, Value & Experience (PROVE) Centre at Brigham Health
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