Eric is a Principal in Healthcare, Operations and Organizational Effectiveness at Point B. Eric brings over 25 years’ experience in implementing business transformation initiatives and specializes in improving operations and building organization-wide change management programs. Years of developing his deep expertise has turned Eric into a creative problem solver and connector. He is a published author and aims to guide organizations to create better workforce experiences through his thought leadership. Point B is a global consulting firm tackling the world’s most complex business challenges, bringing together industry-leading expertise and technology to deliver long-term value and help customers prepare for what’s next.