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Agenda

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12:20 - 12:50 CDT | Tuesday 17th November 2020
Start time: 12:20 CST | 13:20 EST | 18:20 GMT | 19:20 CET | 05:20 AEDT – End time: 12:50 CST | 13:50 EST | 18:50 GMT | 19:50 CET | 05:50 AEDT

How We Use Outcomes Data to Benchmark and Achieve Continuous Improvement

Stream: CONCURRENT STREAM B- Insights from Cleveland Clinic London

The session will provide an overview of how Cleveland Clinic is preparing for the opening of its London hospital in early 2022.

Learning goals:

  • Creating the Cleveland Clinic culture in London. Obstacles and Opportunities
  • What are the first steps to benchmarking against the US? Finding the right approach
  • Overcoming a lack of transparency in private healthcare
  • Future outlook – collaborations, patients’ responsiveness, scaling up the outcomes data

Session speakers

James Gutierrez
Primary Care Internist and Physician Leader, Cleveland Clinic London
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